The village issued an indefinite boil order at 10 a.m. Thursday. But residents like Hursh said they've complained since last week.
Harold Roberts, village water and sanitation superintendent, said he was on vacation last week and he's the only person who can issue a boil order. After multiple tests found no hazardous materials in the water, he didn't think a boil order was necessary.
Engineers originally thought a bad filter was to blame. But now, the Roberts thinks an iron build up in the villages water system is causing the discoloration. However, he claims the water is not dangerous, and he issued the boil order as a precaution.
Hursh wishes the village would have told residents sooner.
"People would feel more comfortable if they would have said something. Basically what they're saying is, hey you know, nothing's wrong. But obviously something's wrong if there's a boil order," said Hursh.
Hursh said she will feel more comfortable when the water returns to normal. Roberts said his department is working on the problem, but it may take another week for the water to fully clear.