Local Hospitals Rated in Consumer Reports Study
By: Sophie Nielsen-Kolding WMBD/WYZZ TV
Updated: July 5, 2012
All of the scores are out of 100, this is how some local hospitals ranked:
OSF Saint Francis Medical Center scored a 43.
Proctor hospital got the same score of 43.
OSF Saint Joseph Medical Center got 32.
And Pekin Hospital got the highest out of the four, 60 out of 100.
Consumer reports explained how it rates hospitals, and said it adjusts data to take into account who has sicker patients, but Mike Cruz, Vice President of Quality and Safety at OSF Saint Francis Medical Center said he doesn't think the study takes into account the fact that the medical center is the only level one trauma center in the area.
"We wouldn't have the option to turn down somebody who's had you know a collapsed chest, a severe brain injury and a ruptured bowel that needed three surgeries in four hours. And as a result of that there's some complexity and complications," Cruz said.
Andrew Bland is the Chief Medical Officer at Peoria's Proctor hospital. He said recent advancements aren't taken into consideration.
"With the electronic health record going on and having that data, we'll be able to to get that data in more real time and be able to react and not have to use data that is over a year old to base quality decisions on," Bland said.
Bloomington's OSF Saint Joseph Medical Center agrees. Vice President of Medical Network Services said in a statement,
"We are firm believers in transparency of information and encourage our consumers to look at the most recent data out there. We believe the data released by Consumer Reports is a few years out of date, seeing as some of the processes they site in their report are different today than they were three or four years ago. Recently, we received an "A" grade for patient safety by the Leapfrog Group's expert panel and continue to focus on patient safety collaboratives to ensure the safest possible care for our patients."
Pekin hospital ranked the best out of the four. CEO Gary Jepson said he's proud of the hard work his staff has done, but that doesn't mean they don't still have work to do."Here at Pekin Hospital we're proud of the fact that we're doing so well, but I assure you that there are opportunities for improvement and you know we're going to be really focused on that in months to come," Jepson said.
All four hospitals say that the data does have some validity, but they will also use internal data and other rankings to gauge how they're doing. Consumer reports said it's ratings come from scientifically based data on patient experience and outcomes.
Others give their opinion on the Consumer Reports ratings.
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