PEORIA - Behind every 911 call, there's a person awaiting your call. But there's a growing need for dispatchers in central Illinois.
Peoria's emergency communications manager Dave Tuttle says his staff is down five dispatchers and the trend is similar in other counties.
That's why he's teaching a course offered by Illinois Central College to help fill the void. The students are trained to handle dispatch calls through a variety of classes and hands-on opportunities.
Tuttle says his staff is having to work overtime to stay on pace.
Student Trey McCoy, also a Logan-Trivoli firefighter, says he's interested in learning a different side of emergency situations.He hopes the course will encourage and equip others to take on often overlooked job.